24/7 Help

24/7 help

Supporting your group

Our Global Travel Help Team are UK based, operating 24 hours a day, 7 days a week. Supporting you with any issues from date changes, cancellations, or supporting with Crisis Management.
Here at STA travel we believe it is not how you start your journey with us but how you finish it that defines your experience with us. Our knowledgeable and resourceful team are available to resolve any issues prior to your event. Whether you’re inside or outside of the UK, STA Travel’s Global Travel Help service is available to you. This is a 24-hour service, 7 days a week which covers all events and travel services.
Our ATOL gives you all the protection you need, so that in the event of any unforeseen circumstances all parts of your trip will be financially protected. In the unlikely event of a natural disaster STA Travel have the necessities set in place to contact and ensure traveller safety. Our traveller tracking and crisis management is on hand 24/7 to provide you with peace of mind and reassurance.